Forgot Your Password? Don’t Panic!

If you ever forget your password, don’t panic! You can safely and automatically reset your password, easy peasy. Starting from the login screen, click the “forgot password” link. (If you didn’t actually forget your password and want to just change it, do that in your settings.)This will lead you to a page where you input your email address:

Make sure to use the same email address here that you keep in your Kibin account settings. Click the orange “Reset” button, and you will receive a new password in your email inbox within a few minutes. 

If you don’t receive your new password: 

1. Check your spam folder for our email. (Also try the "All Mail" option in Gmail.)

2. Try again to make sure you input your correct email address. 

3. Email team@kibin.com for further assistance.